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What the customer wants you to know : how everybody needs to think differently about sales
Material type:
TextPublication details: Gurugram : Penguin, ©2008Description: 178 p. : ill. ; 20 cmISBN: - 9780143065685
- 658.85 CHA-W
Contents:
The problem with sales -- Fixing the broken sales process -- How to become your customer's trusted partner -- The value account plan -- Developing the value creation sales force -- Making the sale -- Sustaining the process -- Taking value creation selling to the next level.
| Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
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IIITD Library Corridor | Business Management | 658.85 CHA-W (Browse shelf(Opens below)) | Available | Gifted by IIITD-IIC | G02620 |
Total holds: 0
Includes index.
The problem with sales -- Fixing the broken sales process -- How to become your customer's trusted partner -- The value account plan -- Developing the value creation sales force -- Making the sale -- Sustaining the process -- Taking value creation selling to the next level.
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