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	1.	Value proposition design : how to create products and services customers want by Osterwalder, Alexander Pigneur, Yves Bernarda, Greg Smith, Alan Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Wiley, ©2015 Availability: Items available for loan: IIITD (1)Call number: 658.401 OST-V. Items available for reference: IIITD: Not for loan (1)Call number: 658.401 OST-V. Place hold Add to cart (remove)
	2.	Siebal CRM 8.1 : navigation & configuration by Shrivastava, Rishi Kumar Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Tata McGraw Hill, ©2012 Availability: Items available for loan: IIITD (1)Call number: 658.812 SHR-S. Place hold Add to cart (remove)
	3.	Scaling up excellence : getting to more without settling for less by Sutton, Robert I Rao, Huggy Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Random House, ©2014 Availability: Items available for loan: IIITD (1)Call number: 658.4013 SUT-S. Place hold Add to cart (remove)
	4.	Value creation : the definitive guide for business leaders by Mahajan, Gautam Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Sage Publications, ©2016 Availability: Items available for loan: IIITD (1)Call number: 658.4012 MAH-V. Place hold Add to cart (remove)
	5.	Net gain : expanding markets through virtual communities by Hagel III, John Armstrong, Arthur G Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Harvard Business, ©1997 Availability: Items available for loan: IIITD (1)Call number: 658.8002 HAG-N. Place hold Add to cart (remove)
	6.	Good profit : how creating value for others built one of the world's most successful companies by Koch, Charles G Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Piatkus, ©2015 Availability: Items available for loan: IIITD (1)Call number: 658.4 KOC-G. Place hold Add to cart (remove)
	7.	Artificial Intelligence for Customer Relationship Management [electronic resource] : Solving Customer Problems / by Galitsky, Boris [author.] SpringerLink (Online service) Series: Human–Computer Interaction Series Edition: 1st ed. 2021. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Cham : Springer International Publishing : Imprint: Springer, 2021 In: Springer Nature eBook Online access: Click here to access online Availability: No items available. Add to cart (remove)
	8.	Artificial Intelligence for Customer Relationship Management [electronic resource] : Keeping Customers Informed / by Galitsky, Boris [author.] SpringerLink (Online service) Series: Human–Computer Interaction Series Edition: 1st ed. 2020. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Cham : Springer International Publishing : Imprint: Springer, 2020 In: Springer Nature eBook Online access: Click here to access online Availability: No items available. Add to cart (remove)
	9.	Business Information Systems Workshops [electronic resource] : BIS 2021 International Workshops, Virtual Event, June 14–17, 2021, Revised Selected Papers / by Abramowicz, Witold [editor.] Auer, Sören [editor.] Stróżyna, Milena [editor.] SpringerLink (Online service) Series: Lecture Notes in Business Information Processing ; 444 Edition: 1st ed. 2022. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Cham : Springer International Publishing : Imprint: Springer, 2022 In: Springer Nature eBook Online access: Click here to access online Availability: No items available. Add to cart (remove)
	10.	What the customer wants you to know : how everybody needs to think differently about sales by Charan, Ram Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gurugram : Penguin, ©2008 Online access: Table of contents only Contributor biographical information Publisher description Availability: Items available for loan: IIITD (1)Call number: 658.85 CHA-W. Place hold Add to cart (remove)

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