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1.
Value proposition design : how to create products and services customers want by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Wiley, ©2015
Availability: Items available for loan: IIITD (1)Call number: 658.401 OST-V. Items available for reference: IIITD: Not for loan (1)Call number: 658.401 OST-V.

2.
Siebal CRM 8.1 : navigation & configuration by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Tata McGraw Hill, ©2012
Availability: Items available for loan: IIITD (1)Call number: 658.812 SHR-S.

3.
Scaling up excellence : getting to more without settling for less by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Random House, ©2014
Availability: Items available for loan: IIITD (1)Call number: 658.4013 SUT-S.

4.
Value creation : the definitive guide for business leaders by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Sage Publications, ©2016
Availability: Items available for loan: IIITD (1)Call number: 658.4012 MAH-V.

5.
Net gain : expanding markets through virtual communities by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Harvard Business, ©1997
Availability: Items available for loan: IIITD (1)Call number: 658.8002 HAG-N.

6.
Good profit : how creating value for others built one of the world's most successful companies by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Piatkus, ©2015
Availability: Items available for loan: IIITD (1)Call number: 658.4 KOC-G.

7.
Artificial Intelligence for Customer Relationship Management [electronic resource] : Solving Customer Problems / by Series: Human–Computer Interaction Series
Edition: 1st ed. 2021.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publisher: Cham : Springer International Publishing : Imprint: Springer, 2021 In: Springer Nature eBook
Availability: No items available.

8.
Artificial Intelligence for Customer Relationship Management [electronic resource] : Keeping Customers Informed / by Series: Human–Computer Interaction Series
Edition: 1st ed. 2020.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publisher: Cham : Springer International Publishing : Imprint: Springer, 2020 In: Springer Nature eBook
Availability: No items available.

9.
Business Information Systems Workshops [electronic resource] : BIS 2021 International Workshops, Virtual Event, June 14–17, 2021, Revised Selected Papers / by Series: Lecture Notes in Business Information Processing ; 444
Edition: 1st ed. 2022.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publisher: Cham : Springer International Publishing : Imprint: Springer, 2022 In: Springer Nature eBook
Availability: No items available.

10.
What the customer wants you to know : how everybody needs to think differently about sales by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Gurugram : Penguin, ©2008
Availability: Items available for loan: IIITD (1)Call number: 658.85 CHA-W.

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