Strategy maps : converting intangible assets into tangible outcomes
Material type: TextPublication details: Boston : Harvard Business School Press, ©2004.Description: xviii, 454 p. : ill. ; 24 cmISBN:- 9781591391340
- 658.4 KAP-S
Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|
Books | IIITD General Stacks | Management | 658.4 KAP-S (Browse shelf(Opens below)) | Available | Gifted by IIITD-IIC | G02615 |
Browsing IIITD shelves, Shelving location: General Stacks, Collection: Management Close shelf browser (Hides shelf browser)
658.4 HAR-N Next-level negotiating | 658.4 HUN-M The Manager's handbook : | 658.4 ISM-E Exponential organizations : why new organizations are ten times better, faster, and cheaper than yours (and what to do about it) | 658.4 KAP-S Strategy maps : converting intangible assets into tangible outcomes | 658.4 MAR-S The small big : | 658.4 MEN-O Open innovation : | 658.4 MEN-O Open innovation : |
Includes bibliographical references and index.
Part 1: Overview
Strategy maps Value-Creating Process
Operations management processes
Customer management processes
Innovation processes
Regulatory and social processes Part 3: Intangible assets
Aligning intangible assets to enterprise strategy
Human capital readiness
Information capital readiness
Organization capital readiness Part 4: Building Strategies and Strategy Maps
Customizing your strategy map to your strategy
Planning the campaign
Private-sector organizations
Public-sector organizations
Nonprofit organizations.
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