Strategy maps : converting intangible assets into tangible outcomes

By:

Kaplan, Robert S

Contributor(s):

Norton, David P

Material type: Text

9781591391340

Subject(s):

DDC classification:

658.4 KAP-S

Contents:

Part 1: Overview Strategy maps Value-Creating Process Operations management processes Customer management processes Innovation processes Regulatory and social processes Part 3: Intangible assets Aligning intangible assets to enterprise strategy Human capital readiness Information capital readiness Organization capital readiness Part 4: Building Strategies and Strategy Maps Customizing your strategy map to your strategy Planning the campaign Private-sector organizations Public-sector organizations Nonprofit organizations.

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Holdings
Item type	Current library	Collection	Call number	Status	Notes	Date due	Barcode	Item holds
Books	IIITD General Stacks	Management	658.4 KAP-S (Browse shelf(Opens below))	Available	Gifted by IIITD-IIC		G02615

Total holds: 0

Includes bibliographical references and index.

Part 1: Overview
Strategy maps Value-Creating Process
Operations management processes
Customer management processes
Innovation processes
Regulatory and social processes Part 3: Intangible assets
Aligning intangible assets to enterprise strategy
Human capital readiness
Information capital readiness
Organization capital readiness Part 4: Building Strategies and Strategy Maps
Customizing your strategy map to your strategy
Planning the campaign
Private-sector organizations
Public-sector organizations
Nonprofit organizations.

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