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100 methods for total quality management

By: Contributor(s): Material type: TextTextPublication details: London : SAGE, ©1996.Description: 237 p. : ill. ; 24 cmISBN:
  • 9788170365716
Other title:
  • One hundred methods for total quality management
Subject(s): DDC classification:
  • 658.562 20 KAN-1
LOC classification:
  • HD62.15 .K363 1996
Online resources:
Contents:
Machine derived contents note: 1. Understanding Total Quality Management 2. The Role of TQM Methods 3. List of Methods (by Category) 4. Purpose of Methods (Alphabetical List) 5. Management Methods 6. Analytical Methods 7. Idea Generation 8. Data Collection, Analysis and Display.
Summary: Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this book is a broad interpretation of TQM. The methods addressed are relevant to all those interested in using explicit tools (qualitative and quantitative) to assist with problem solving, analysis, and evaluation in the management process.
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Holdings
Item type Current library Collection Call number Status Notes Date due Barcode Item holds
Books Books IIITD General Stacks Management 658.562 KAN-1 (Browse shelf(Opens below)) Available Gifted by Prashasti Agarwal G02503
Total holds: 0

Includes bibliographical references (p. [234]-235) and index.

Machine derived contents note:

1. Understanding Total Quality Management 2. The Role of TQM Methods 3. List of Methods (by Category) 4. Purpose of Methods (Alphabetical List) 5. Management Methods 6. Analytical Methods 7. Idea Generation 8. Data Collection, Analysis and Display.

Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this book is a broad interpretation of TQM. The methods addressed are relevant to all those interested in using explicit tools (qualitative and quantitative) to assist with problem solving, analysis, and evaluation in the management process.

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