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Kanji, Gopal K.

100 methods for total quality management One hundred methods for total quality management by Gopal K. Kanji and Mike Asher. - London : SAGE, ©1996. - 237 p. : ill. ; 24 cm.

Includes bibliographical references (p. [234]-235) and index.

Machine derived contents note:

1. Understanding Total Quality Management 2. The Role of TQM Methods 3. List of Methods (by Category) 4. Purpose of Methods (Alphabetical List) 5. Management Methods 6. Analytical Methods 7. Idea Generation 8. Data Collection, Analysis and Display.

Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this book is a broad interpretation of TQM. The methods addressed are relevant to all those interested in using explicit tools (qualitative and quantitative) to assist with problem solving, analysis, and evaluation in the management process.

ISBN: 9788170365716

LCCN: 96067701

Nat. Bib. No.: GB96-40806

Subjects--Topical Terms:
Management.
Total quality management.

LC Class. No.: HD62.15 / .K363 1996

Dewey Class. No.: 658.562 / KAN-1