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Difficult conversations : how to discuss what matters most

By: Stone, Douglas.
Contributor(s): Patton, Bruce | Heen, Sheila.
Material type: materialTypeLabelBookPublisher: London : Penguin Books, ©2010Description: xxxiii, 315 p. : ill. ; 20 cm.ISBN: 9780670921348.Subject(s): Interpersonal communication | Interpersonal communication -- Case studies
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Item type Current location Collection Call number Status Date due Barcode Item holds
Books Books IIITD
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Self Help 158.2 STO-D (Browse shelf) Available 007987
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"With a foreword by Roger Fisher"--Cover.

"Updated with answers to the 10 most frequently asked questions about difficult conversations"--Cover.

First published in the U.S.A. by Viking Penguin, 1999.

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