Difficult conversations : how to discuss what matters most
By: Stone, Douglas.
Contributor(s): Patton, Bruce | Heen, Sheila.Material type: BookPublisher: London : Penguin Books, ©2010Description: xxxiii, 315 p. : ill. ; 20 cm.ISBN: 9780670921348.Subject(s): Interpersonal communication | Interpersonal communication -- Case studies
|Item type||Current location||Collection||Call number||Status||Date due||Barcode||Item holds|
|Books||IIITD General Stacks||Self Help||158.2 STO-D (Browse shelf)||Available||007987|
"With a foreword by Roger Fisher"--Cover.
"Updated with answers to the 10 most frequently asked questions about difficult conversations"--Cover.
First published in the U.S.A. by Viking Penguin, 1999.