Exactly what to say : the magic words for influence and impact
Material type: TextPublication details: Replika Press, New Delhi : ©2017Description: 137 p. ; 18 cmISBN:- 9781989603673
- 658.45 JON-E
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
Books | IIITD Library Corridor | Business Management | 658.45 JON-E (Browse shelf(Opens below)) | Available | 012382 |
Total holds: 0
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
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