| 000 | 01213nam a22003497a 4500 | ||
|---|---|---|---|
| 003 | IIITD | ||
| 005 | 20250918122957.0 | ||
| 008 | 250906b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9780071401944 | ||
| 040 | _aIIITD | ||
| 082 |
_a153.6 _bPAT-C |
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| 100 | _aPatterson, Kerry | ||
| 245 |
_aCrucial conversations : _btools for talking when stakes are high _cby Kerry Patterson ...[et al.] |
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| 260 |
_aNew York : _bMcGraw-Hill, _c©2002 |
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| 300 |
_axv, 235 p. ; _c23 cm. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 505 | _t1. What's a crucial conversation? | ||
| 505 | _t2. Mastering crucial conversations | ||
| 505 | _t3. Start with heart : how to stay focused on what you really want | ||
| 505 | _t4. Learn to look : how to notice when safety is at risk | ||
| 505 | _t5. Make it safe | ||
| 505 | _t6. Master my stories | ||
| 505 | _t7. STATE my path : how to speak persuasively | ||
| 505 | _t8. Explore others' paths | ||
| 505 | _t9. Move to action | ||
| 505 | _t10. Putting it all together | ||
| 505 | _t11. Yeah, but | ||
| 505 | _t12. Change your life | ||
| 650 | _aInterpersonal communication | ||
| 650 | _aInterpersonal relations | ||
| 942 |
_2ddc _cBK |
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| 999 |
_c209314 _d209314 |
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