000			02327nam a22003617a 4500
003			IIITD
005			20250413020004.0
008			160520s2016 nyu 000 0 eng
020			_a9781847941497
040			_aIIITD
082	0	0	_a658.405 _bVOS-N
100	1		_aVoss, Chris
245	1	0	_aNever split the difference : _bnegotiating as if your life depended on it _cby Chris Voss and Tahl Raz
260			_aLondon : _bPenguin, _c©2016
300			_axii, 274 p. ; _c20 cm.
504			_aIncludes bibliographical references and index.
505			_t1. The new rules
505			_t2. Be a mirror
505			_t3. Don't feel their pain, label it
505			_t4. Beware "yes"- master "no"
505			_t5. Trigger the two words that immediately transform any negotiation
505			_t6. Bend their reality
505			_t7. Create the illusion of control
505			_t8. Guaratee execution
505			_t9. Bargain hard
505			_t10. Find the black swan
520			_aA former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations--whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles, counterintuitive tactics and strategies, you too can use to become more persuasive in both your professional and personal life. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, this book gives you the competitive edge in any discussion.
650		0	_aBusiness and Management.
650		0	_aNegotiation
650		0	_aNegotiation in business
700			_aRaz, Tahl
942			_2ddc _cBK _01
999			_c189916 _d189916