000			02109cam a2200313 i 4500
001			23238589
003			IIITD
005			20250128121324.0
008			230721s2024 nyu 001 0 eng
010			_a 2023025671
020			_a9781529939606
040			_aIIITD
082	0	0	_a153.6 _bDUH-S
100	1		_aDuhigg, Charles
245	1	0	_aSupercommunicators : _bhow to unlock the secret language of connection _cby Charles Duhigg
260			_aNew York : _bPenguin Random House, _c©2024
300			_axvi, 299 p. ; _c24 cm.
500			_aIncludes index
505			_tPart1 The three kinds of conversation
505			_tPart2 The what's this really about? conversation
505			_tPart3 The how do we feel? conversation
505			_tPart4 The who are we? conversation
520			_a"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations-our identities-shape every discussion we have, from who will pick up the kids to how we want to be treated at work"--
650		0	_aInterpersonal communication
650		0	_aCommunication
650		0	_aCommunication -- Aspect psychologique
776	0	8	_iOnline version: _aDuhigg, Charles. _tSupercommunicators _dNew York : Random House, [2024] _z9780593243930 _w(DLC) 2023025672
942			_2ddc _cBK
999			_c189809 _d189809