000 | 02109cam a2200313 i 4500 | ||
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001 | 23238589 | ||
003 | IIITD | ||
005 | 20250128121324.0 | ||
008 | 230721s2024 nyu 001 0 eng | ||
010 | _a 2023025671 | ||
020 | _a9781529939606 | ||
040 | _aIIITD | ||
082 | 0 | 0 |
_a153.6 _bDUH-S |
100 | 1 | _aDuhigg, Charles | |
245 | 1 | 0 |
_aSupercommunicators : _bhow to unlock the secret language of connection _cby Charles Duhigg |
260 |
_aNew York : _bPenguin Random House, _c©2024 |
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300 |
_axvi, 299 p. ; _c24 cm. |
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500 | _aIncludes index | ||
505 | _tPart1 The three kinds of conversation | ||
505 | _tPart2 The what's this really about? conversation | ||
505 | _tPart3 The how do we feel? conversation | ||
505 | _tPart4 The who are we? conversation | ||
520 | _a"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations-our identities-shape every discussion we have, from who will pick up the kids to how we want to be treated at work"-- | ||
650 | 0 | _aInterpersonal communication | |
650 | 0 | _aCommunication | |
650 | 0 | _aCommunication -- Aspect psychologique | |
776 | 0 | 8 |
_iOnline version: _aDuhigg, Charles. _tSupercommunicators _dNew York : Random House, [2024] _z9780593243930 _w(DLC) 2023025672 |
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_2ddc _cBK |
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999 |
_c189809 _d189809 |