000			01503nam a22003137a 4500
003			IIITD
005			20240816125135.0
008			240810b |||||||| |||| 00| 0 eng d
020			_a9780143065685
035			_a(OCoLC)ocn159822540
035			_a(OCoLC)159822540
040			_aIIITD
082	0	0	_a658.85 _bCHA-W
100	1		_aCharan, Ram
245	1	0	_aWhat the customer wants you to know : _bhow everybody needs to think differently about sales _cby Ram Charan.
260			_aGurugram : _bPenguin, _c©2008
300			_a178 p. : _bill. ; _c20 cm.
504			_aIncludes index.
505	0		_tThe problem with sales -- Fixing the broken sales process -- How to become your customer's trusted partner -- The value account plan -- Developing the value creation sales force -- Making the sale -- Sustaining the process -- Taking value creation selling to the next level.
650		0	_aSales management.
650		0	_aSelling.
650		0	_aCustomer relations.
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip0723/2007030980.html
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy0828/2007030980-b.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0828/2007030980-d.html
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBK
999			_c189605 _d189605