000			01550nam a22002777a 4500
003			IIITD
005			20240810150056.0
008			240731b |||||||| |||| 00| 0 eng d
020			_a9781591391340
040			_aIIITD
082	0	0	_a658.4 _bKAP-S
100	1		_aKaplan, Robert S.
245	1	0	_aStrategy maps : _bconverting intangible assets into tangible outcomes _cby Robert S. Kaplan and David P. Norton.
260			_aBoston : _bHarvard Business School Press, _c©2004.
300			_axviii, 454 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0		_tPart 1: Overview Strategy maps _tValue-Creating Process Operations management processes Customer management processes Innovation processes Regulatory and social processes _tPart 3: Intangible assets Aligning intangible assets to enterprise strategy Human capital readiness Information capital readiness Organization capital readiness _tPart 4: Building Strategies and Strategy Maps Customizing your strategy map to your strategy Planning the campaign Private-sector organizations Public-sector organizations Nonprofit organizations.
650		0	_aStrategic planning.
650		0	_aIntangible property
650		0	_aHuman capital.
650		0	_aManagement.
700	1		_aNorton, David P,
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBK
999			_c189582 _d189582