How customers think :

Zaltman, Gerald

How customers think : essential insights into the mind of the market Gerald Zaltman. - Boston, Mass. : Harvard Business School Press, ©2003. - xxii, 323 p. : ill. ; 25 cm.

5.

9781578518265

2002011666


Consumer behavior--Psychological aspects.
Consumers--Psychology.
Marketing--Psychological aspects.
Creative thinking.

HF5415.32 / .Z35 2003

658.8342
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