000 01022nam a2200301 i 4500
001 19401894
003 IIITD
005 20180409120206.0
008 161208s2017 enka 000 0 eng
010 _a 2016042013
020 _a9781474250122
040 _aDLC
_beng
_cDLC
_erda
_dDLC
042 _apcc
050 0 0 _aHD9980.5
_b.D47 2017
082 0 0 _a658.4063
_223
_bSAN-D
100 _aSangiorgi, Daniela
245 0 0 _aDesigning for service :
_bkey issues and new directions
_cedited by Daniela Sangiorgi and Alison Prendiville.
260 _aLondon :
_bBloomsbury,
_c©2017.
300 _axxii, 258 p. :
_bill. ;
_c26 cm.
650 0 _aService industries.
650 0 _aCustomer services.
650 0 _aProduct design.
700 1 _aSangiorgi, Daniela
700 1 _aPrendiville, Alison
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cBK
999 _c24336
_d24336