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An introduction to service design

By: Penin, Lara.
Material type: materialTypeLabelBookPublisher: New York : Bloomsbury, ©2017Description: 342 p. : ill. ; 24cm.ISBN: 9781472572585.Subject(s): Customer services | Service industries | Digital Services | Designing for services
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Item type Current location Collection Call number Status Date due Barcode Item holds
Reference Reference IIITD
Reference
Computer Science and Engineering REF 658.812 PEN-I (Browse shelf) Checked out Not For Loan 25/11/2019 009329
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Includes bibliographical references and index.

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