Perspectives in Business Informatics Research [electronic resource] : 19th International Conference on Business Informatics Research, BIR 2020, Vienna, Austria, September 21–23, 2020, Proceedings /

Digital Transformation and Technology Acceptance -- The Acceptance of Smart Home Technology -- Measuring the Barriers to the Digital Transformation in Management Courses – a Mixed Methods Study -- Experiences of Applying the Second Step of the Digital Innovation and Transformation Process in Zoological Institutions -- Multi-perspective Enterprise Models and Frameworks -- Cyber Security Resilience in Business Informatics: An exploratory paper -- The Model for Continuous IT Solution Engineering for Supporting Legal Entity Analysis -- Fields of Action to Advance the Digital Transformation of NPOs – Development of a Framework -- Supporting Information Systems Development -- Is Team Always Right: Producing Risk Aware Effort Estimates in Agile Development -- Design Decisions and their Implications: An Ontology Quality Perspective -- Service Dependency Graph Analysis in Microservice Architecture -- Literature and Conceptual Analysis -- Text Mining the Variety of Trends in the Field of Simulation Modeling Research -- Service Quality Evaluation Using Text Mining: A systematic literature review -- Making use of the Capability and Process Concepts – a Structured Comparison Method -- Value Creation and Value Management -- Designing Causal Inference Systems for Value-based Spare Parts Pricing: An ADR Study at MAN Energy Solutions -- Organizational Change toward IT-supported Personal Advisory in Incumbent Banks.

This book constitutes the proceedings of the 19th International Conference on Perspectives in Business Informatics Research, BIR 2020. The conference was initially planned to be held in Vienna, Austria, during September 2020. Due to the COVID-19 pandemic it was postponed to be held together with BIR 2021. The 14 papers presented in this volume were carefully reviewed and selected from 48 submissions. The papers were organized in topical sections as follows: Digital Transformation and Technology Acceptance; Multi-perspective Enterprise Models and Frameworks; Supporting Information Systems Development; Literature and Conceptual Analysis; and Value Creation and Value Management.