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Stauss, Bernd.

Services science : fundamentals, challenges and future developments Bernd Stauss ... [et al.] (editors). - Berlin ; New York : Springer, c2008. - vi, 172 p. : ill. ; 24 cm.

"Roland Berger Strategy Consultants". " ... First German Services Science Conference, held in Ingolstadt in 2006."--P. 5.

Includes bibliographical references.

9783540744870

2007935273


Service industries--Research--Europe--Congresses.

HD9986.A2 / S47 2008

338.409 / STA-S

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