Negotiation genius :

Malhotra, Deepak,

Negotiation genius : how to overcome obstacles and achieve brilliant results at the bargaining table and beyond Deepak Malhotra, Max H. Bazerman. - New York, N.Y. : Bantam Books, ©2007. - 343 p.; 24 cm.

Includes bibliographical references and index.

Becoming a negotiation genius. The negotiator's toolkit; Claiming value in negotiation; Creating value in negotiation; Investigative negotiation -- Negotiating rationally. When rationality fails: biases of the mind; When rationality fails: biases of the heart; Negotiating rationally in an irrational world -- Negotiating in the real world. Strategies of influence; Blind spots in negotiation; Confronting lies and deception; Recognizing and resolving ethical dilemmas; Negotiating from a position of weakness; When negotiations get ugly: dealing with irrationality, distrust, anger, threats, and ego; When not to negotiate; Putting it into practice -- Glossary.

9780553384116

2007019718


Negotiation in business.
Negotiation.
Miscommunication.
Interpersonal communication--Moral and ethical aspects.
Conflict management.

HD58.6 / .M35 2007

658.4 / MAL-N
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