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Kaplan, Robert S.

Balanced scorecard : translating strategy into action Robert S. Kaplan, David P. Norton. - Boston, Mass. : Harvard Business School Press, ©1996. - xi, 322 p. : ill. ; 26 cm.

Includes index.

9780875846514

96010216


Industrial productivity--Measurement.
Strategic planning.
Organizational effectiveness--Evaluation.

HD56 / .K35 1996

658.4012 / KAP-B

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